Owners

Your Investment. Our Priority.

This page is your go-to resource for everything related to your CC Properties managed rental — from portal access and monthly statements to maintenance updates and year-end tax documents.
If you can’t find what you need here, call us directly at (712) 251-1918 during business hours of 9:30 am – 6 pm M-F (Excluding Holidays).

---

Owner Draw & Monthly Statements

When Will I Receive My Owner Draw?

Owner draws are processed and disbursed on the 15th of the following month. Here’s what that timeline looks like:

• Rent is due from tenants on the 1st of each month
• Throughout the month, rent payments are collected and all expenses — maintenance invoices, vendor bills, and management fees — are paid and recorded
• At month’s end, all income and expenses are fully reconciled before any disbursement is made
• On the 15th of the following month, your net owner draw is deposited directly into your bank account on file
• Your monthly owner statement reflecting all activity is distributed at the same time, available in your Owner Portal and sent via email

Example: Rent collected in January → all January expenses processed and reconciled → owner draw deposited February 15th.

Haven’t received your draw or statement by the 15th? Call our office at (712) 251-1918 or email ChristyMConrad@gmail.com. Have your property address ready.

---

Maintenance Updates

What’s Happening at Your Property?

CC Properties handles maintenance coordination so you don’t have to — but we keep you informed along the way.

• Routine repairs are handled through our in-house team at Titan Solutions LLC or our vetted vendor network. You will see these itemized on your monthly statement.
• Owner approval is required for any non-emergency repair above your pre-authorized threshold. We will contact you before proceeding.
• Emergency repairs (fire, flood, active water leak, no heat) are addressed immediately to protect the property and tenant. You will be notified as soon as the situation is stabilized.
• Inspection reports are completed annually and available in your Owner Portal.

Have a question about a specific repair or invoice? Call (712) 251-1918 during business hours, Monday–Friday 9:30am–6:00pm.

---

Vacancy & Leasing Status

Is My Unit Leased?

You can check the current occupancy and leasing status of your property at any time through your Owner Portal. Here’s how we handle vacancies when they occur:

• Your property is listed immediately on our website, syndicated to Zillow, Trulia, Facebook Marketplace, and major rental platforms
• We screen every applicant — rental history, employment, background check, and references
• You are notified when a qualified applicant is approved and a lease is executed
• There is no management fee charged on vacant units under normal circumstances

Concerned about a unit that’s been vacant? Contact us directly — we’ll walk you through current market conditions and what we’re doing to fill it.

---

Reading Your Owner Portal & Reports

Understanding Your Monthly Statement

Your Propertyware Owner Portal gives you 24/7 access to your property’s financial activity. Here’s a quick breakdown of what you’ll find:

• Income — Rent collected, late fees, and any other income credited to your account
• Expenses — Maintenance invoices, vendor payments, management fees, and any owner-approved charges
• Net Owner Draw — What was deposited to your bank account after income minus expenses
• Running Ledger — A full transaction history for the current year

Tips for reading your statement:

• Management fees appear as a line-item expense (10% of collected rent)
• Maintenance charges show the vendor, date, and property address
• Months with higher expenses than normal typically reflect a repair, turnover cost, or seasonal maintenance — your statement will itemize every charge

First time logging in or forgot your password? Call our office and we’ll send a new portal access link to your email. The link is active for 48 hours.

---

Tax Documents & Year-End Reporting

Your 1099 and Year-End Reports

CC Properties handles all year-end tax reporting for your rental income. Here’s what to expect:

• 1099 forms are issued annually and mailed/emailed by January 31st
• Year-end owner statements summarizing all income and expenses for the calendar year are available in your Owner Portal
• Reports are prepared on a single-entry cash basis and are ready to hand directly to your tax professional or CPA
• Copies of all records are maintained in our office as a backup

Need a copy of a prior year statement or 1099? Contact our office and we’ll pull it from your file.

---

Contact Section

Can’t Find What You Need?

We’re here. Reach out to the CC Properties team directly: